I joined the (then) Parent Partnership Service in 2003 and have been the manager since 2007. My career to date has always been in education, particularly in the field of special educational needs.
My role is to oversee the day to day management of all aspects of our busy service. I have a significant strategic role in ensuring that families remain high on the agenda in the planning and shaping of services. I see our service as a critical friend to the Local Authority and its partners; posing challenge and providing support. I am delighted that our service continues to support the work of our local parent/carer forum Voice4Parents Wolverhampton.
The service has been around since 1994 and has grown considerably in that time. We are now a team of six and have taken on a much wider role as a result of the Children and Families Act 2014. Like other members of the team, I offer an individual casework service to parents, carers, children and young people who may require information, advice or support. This is my favourite part of the job.
As well as supporting families, we have built a positive relationship with colleagues in schools, the Local Authority, health services and other organisations across the City. We maintain a positive reputation locally and nationally, always forward thinking and keen to get involved in anything that improves services for children, young people and their parents and carers.
I am very proud to head up a team of highly skilled, dedicated and motivated staff who have a genuine desire to improve outcomes for Wolverhampton families.
If you have any questions or comments about the work of the Information, Advice and Support Service, I would love to hear from you.
If you would like to find out more please contact us.